Posted November 26th, 2009 by Hartnell
Make no mistake about it - good service is a performance. There’s research and practice, feedback and system analysis, even occasionally trail and error. Then, when the time comes, you put in the best effort and hopefully receive the appropriate level of acclaim.
A “Perceptions of Customer Service” in a New Zealand survey released in [...]
Posted November 20th, 2009 by Hartnell
Buying a heat pump for your home is a big decision. However some consumers seem to treat the process as they would any other electrical appliance purchase. Buying off the shelf and relying on inexperienced or unqualified technicians to install it may work for the toaster - but a sophisticated climate control system?
Hartnell Coolheat sales [...]
Tags: climate control, consumer advice, heat pump advice, heating, home, inverter, kilowatts, non-inveter, technicians, temperature
Posted August 13th, 2009 by Hartnell
Daikin only does one thing, heat pump air conditioning.
As a world leader in heat pump air conditioning and one of the largest manufacturer’s of heat pump air conditioners in Japan, Daikin’s advanced technology is focused on bringing climate controlled comfort to places where people live, work, meet and relax.
A heat pump should not be treated [...]
Tags: affordable heating, climate control, Daikin, Daikin heat pumps, good heating solutions, Hartnell's Personal Satisfaction Guarantee, heat pump energy efficiency, heat pump guarantee, heat pump satisfaction, perfect temperature rooms
Posted July 22nd, 2009 by Hartnell
More than 180,000 New Zealand homes will have access to grants for insulation and clean heating over the next four years, as part of a Government funded scheme aimed at energy efficiency and clean heating.
As of July 1st 2009 the EECA ‘Energywise’ Heat Smart programme is available to homeowners and landlords who meet a certain criteria in which [...]
Tags: energy, energywise, heat smart, heatpumps, new zealand building code, power saving
Posted May 26th, 2009 by Hartnell
Buying a climate control system is a big investment, and weighing up all the options is certainly recommended. This means doing your research pre-installation and getting all the information possible - and not accepting everything at face value.
The quoting process is vital to getting a good look at what is on offer from Canterbury’s [...]
Tags: attitude, Canterbury, climate control, ease of use, investment, options, professional
Posted December 10th, 2008 by Hartnell
Summer marks the warmest time of the year and the longest days. The most recent news coming out of the National Institute for Water and Atmospheric Research (NIWA) is that South Island residents should expect higher than average temperatures through the late summer months of February and March.
Heat buildup inside the house can be combated in [...]
Tags: efficient, filter cleaning, heat, seasons, summer, warmer months
Posted November 28th, 2008 by Hartnell
Despite the growing popularity of heat pumps in New Zealand homes there still exist some common misconceptions about the technology; how it should be installed, and how these systems can best be used. Here are some frequently asked questions:
How does a heat pump work? The most common of heat pumps is referred to as a [...]
Tags: faq, heat pumps, heating costs, Installation, insulation, inverter, power bill, questions, winter
Posted November 17th, 2008 by Hartnell
Because every person, their lifestyle and, of course, their house is different, it is essential that every location is treated individually; what works for some, won’t necessarily work for others. Here at Hartnell Coolheat, we pride ourselves on having a wide range of heat pump air conditioning to suit every climate need. Whether you are building a new [...]
Tags: air conditioning, air purity, Daikin, ducted systems, indoor, inverter units, multi split system
Posted November 4th, 2008 by Hartnell
We’ve all been hit by rising electricity costs, at work and at home. The price of electricity is beyond our control, but it’s within our power to lower the amount of energy we use. New Zealand’s growing demand for energy means we must put more resources into generating power, which in turn puts more stress onto [...]
Tags: electricity costs, energy rating, energy star mark, maikin, mitsubishi, sustainability
Posted October 29th, 2008 by Hartnell
1. When you call Hartnell Coolheat we will arrange for our Consultants to visit your property for an ”obligation free site visit and quotation”. Our Consultants will meet you at your property at a pre-arranged time that suits you best.
2. At this meeting you will be asked your thoughts on what you are trying to achieve. We consider your [...]
Tags: customer focus, policy, warranty